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Contact & Support

Have a question about MetalScan AI? We’d love to hear from you. Whether you’re an individual, recycler, scrap yard, or enterprise customer, our team is here to help.

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We read every message and reply as quickly as possible.

Support

Response time: Within 24 business hours.

Before you email

  • For billing and subscription questions, include your account email and the charge date.
  • For technical issues, describe what you were doing and the device/browser you are using.
  • For security concerns, include relevant details but never share passwords or recovery codes.